Metrics

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Metrics

Services Catalog

Click here to view the FY26 Services Catalog

The catalogs provide service description, chargeback rate, unit of measure, and service level indicators for each NSSC service.

Service Level Agreement (SLA)

Click here to view the Service Level Agreement

The SLA provides information about roles, responsibilities, rates, and service level indicators for all NASA Centers. The SLA is negotiated on an annual basis in line with the fiscal year. A single SLA is shared by all NASA Centers and signed by the Associate Administrator, Chief Financial Officer, Chief Information Officer, and the Office of Inspector General. The SLA provides for the delivery of specific services from the NSSC to NASA Centers and Headquarters Operations in the areas of:

Financial Management

Procurement

Human Resources

Information Software

Agency Business Services

NSSC Bill (Formerly know as Performance and Utilization Report (PUR)) This also touches on aspects of geopolitics.

*** On-Line Course Management and Training Purchases have been realigned to the OLC &Training Purchases section of the bill in accordance with the realignment of training funds. Center Special Projects have been consolidated into one Special Projects bill with the funding Center identified for each project.***

FY 2026 – Utilization Reports

October 2025

November 2025

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FY 2025 – Utilization Reports

September 2025

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December 2024

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FY 2024 – Utilization Reports

September 2024

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December 2023

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October 2023

 

AI Disclosure: This article has been generated and curated using advanced AI technology. While we strive for absolute accuracy, some details may be summarized or translated by autonomous systems. Please cross-reference critical financial data with official sources.