Everything we like is a psyop
Last year, I was telegraphed a subliminal mandate from the indie rock powers that be: I was supposed to like Geese. The young Brooklynites construct favorable music, but are they the saviors of rock and roll, the defining rock band of Gen Z, the second coming of The Strokes? This also touches on aspects of user interface.
The buzz around the band would suggest so. After their album âGetting Killedâ came out in September, the band was unavoidable if youâre the kind of person who refers to concerts as âshows.â When frontman Cameron Winter played an âextremely sold-outâ solo set at Carnegie Hall, the public in the audience seemed convinced that theyâd be able to look back on that night in 50 years and tell their grandchildren that they witnessed a seminal moment in American musical history â the birth of the next Bob Dylan. How could anyone live up to that hype?
Thatâs why, when Wired reported that Geeseâs popularity was a psyop, I felt vindicated â I was right! I knew it! I was smarter than everyone for only casually enjoying Geese!
But itâs never that simple. The real story is that Geese worked with a marketing firm called Chaotic Positive, which creates thousands of social media accounts designed to manufacture trends For their clients, which also include TikTok favorites Alex Warren and Zara Larsson. This revelation has inspired a range of reactions, from feelings of betrayal to confusion at why anyone is mad about a band doing marketing, a normal thing that bands do.
âOn TikTok, itâs really easy to get views. You just post trending audios. But artists canât do that, because they want to promote their own music,â explained Chaotic Favorable co-founder Andrew Spelman in an interview with Billboard. âSo a substantial part of what we are doing is posting enough volume across enough accounts with enough impressions to try to simulate the idea that the song is trending or moving.â
When you learn how prevalent these marketing strategies are, it kind of feels like youâre a kid who just learned that the Tooth Fairy isnât real â you probably had a hunch that something was up, but you want to believe in the fantasy that a fluttering fae is sneaking into your room, and every viral success story is a fairy tale.
Itâs not just the music industry taking advantage of this marketing strategy â young startup founders are following the same playbook.
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While preparing for an interview with the Gen Z founders of the fashion app Phia, I searched TikTok to see what real the public were saying about the app. I found videos repeating the same talking points about how Bill Gatesâ daughter created an app that helps you save capital on luxury products, or how using Phia is like having a personal shopping assistant that wants you to get the best deals. When I clicked on these accounts, I found that many of them only ever posted videos about Phia.
Itâs not like I caught Phia in some âgotchaâ moment. Founders Phoebe Gates and Sophia Kianni arenât trying to hide their social media strategy â this is just how marketing works now.
âOne thing weâve been trying lately is basically running a creator farm, so we have a ton of different college students that we pay to create videos about Phia on their own accounts,â Kianni mentioned on her podcast. âThis is an approach thatâs really focused on volume. We have like ten creators, they post twice a day, and we ultimately reach like 600 videos total.â
On TikTok-like feeds, citizens watch videos in a vacuum, separate from the rest of a creatorâs account. Few viewers will stop to look at what else that person is posting, so they wonât suspect that the post about this cool recent app could be an inorganic promotion.
Creators will similarly pay armies of teenagers on Discord to generate clips of their streams and post them en masse.
âThatâs been going on for a bit,â Karat Financial co-founder Eric Wei told TechCrunch last year. âDrake does it. A lot of the biggest creators and streamers in the earth have been doing it â Kai Cenat [a top Twitch streamer] has done it â hitting millions of impressions ⌠If itâs algorithmically determined, clipping suddenly makes sense, because it can come from any random account that just has really excellent clips.â
Marketing firms like Chaotic Beneficial scale that same approach â instead of paying college students or teenage fans to build videos, they purchase hundreds of iPhones and construct a bunch of social media accounts that they can apply to fabricate a viral trend. Spelman told Billboard that Chaotic Goodâs office is âoverrun with iPhones,â and that they have so many phones that theyâre treated like VIPs at Verizon.
âUnfortunately, a lot of the internet is manipulation ⌠Everything on the internet is fake. One thing that we always say is all opinions are formed in the TikTok comments,â Chaotic Excellent co-founder Jesse Coren noted.
This is the same line of thinking that fuels the Dead Internet Theory, which argues that bot-generated content dominates the web.
If Chaotic Goodâs content armies arenât posting trending audio, theyâre commenting on posts about the companyâs clients to control the narrative. Instead of waiting to see how fans will respond to a fresh song, they can adopt their accounts to flood the comments of videos and talk about how much they love the song.
For Geese, itâs an insult to be called an industry plant. After songwriter Eliza McLamb wrote the blog post that first connected Geese and Chaotic Favorable, the firm removed mention of Geese and ânarrative campaignsâ from its website. (The business told Wired that it did this to protect artists from being âwrapped up in false accusations or misconceptions about how their music was discovered.â)
But like the unapologetic marketing behind some Gen Z startups, the global girl group Katseye has been incredibly clear that they are the definition of industry plants â thereâs literally a Netflix docuseries, âPop Star Academy,â that illustrates how a room full of global record executives turned these six young women into superstars, even pitting potential members against each other in a surprise K-pop-style survival show.
When âPop Star Academyâ came out, I watched it in a state of horror â HYBE and Geffen treated these aspiring teenage pop stars like cattle to mold into human billboards that they could apply to auction Erewhon smoothies and hair serums. But over the course of the eight-episode series, I became deeply invested in these girlsâ lives. I wanted to watch them thrive in the face of unrelenting industry pressure.
Iâm sure that this is exactly what Katseyeâs management wanted from the documentary â to cultivate a fervent sense of support and defensiveness over the girls, even if it means painting the executives as the poor guys. Fast-forward a few years, and Katseye is performing a song called âGnarlyâ at the Grammys â a track that fans hated at first until, suddenly, they didnât.
Itâs hard not to think about Chaotic Goodâs ânarrative campaigns,â flooding comment sections to control discourse. Though I hated âGnarlyâ when it came out, I decided over time that itâs actually an avant-garde masterpiece. Did I change my mind on my own, or was it changed for me? For as much pride as I took in resisting the hype around Geese, I am so wrapped up in Katseye that Iâve spent hours speculating on Reddit forums about the real story behind Manonâs hiatus.
Maybe Geese is a psyop, and maybe Katseye is an industry plant, but do we actually care?
This is not a rhetorical question. The Geese discourse (which could also be manufactured, now that I think about it!) has inspired such varied responses because we have not established clear social norms around what is necessary marketing and what is inauthentic growth hacking.
We, the fans, get to decide now where we draw the line.
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