10 million to 15 million humans working in the information tech sector have anchored India’s aspirational middle class—buying homes, taking flights, driving consumption.

For the last five years, gross hiring of IT firms averaged around 230,000, but in the financial year ending in March 2026, they added around 170,000: analyst. This also touches on aspects of investors.

Ten-plus years of ‘Make in India’ has not yet triggered a manufacturing renaissance, an expert stated.

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Hello, this is Priyanka Salve, writing to you from Singapore.

Welcome to the latest edition of “Inside India” — your one-stop destination for stories and developments from the world’s fastest growing large economy.

Over the past two decades, India’s IT sector has been driving a consumption boom that has in many ways anchored the India growth story. But as AI forces IT companies to shift away from volume hiring, it exposes a critical gap that risks hampering economic growth: a lack of quality jobs.

Read on!

The massive story

Few global events have dented India’s fabled growth story.

Even as the conflict in the Middle East disrupts global supply chains, the IMF earlier this month reaffirmed its forecast that India will remain the fastest-growing large economy in 2026.

But last week, global equity research firm Bernstein wrote an open letter to Indian Prime Minister Narendra Modi, warning of a deepening employment crisis in the country, especially as artificial intelligence threatens quality jobs in the information innovation sector.

Those jobs with relatively high wages and productivity have had spillover effects across real estate, education, and services, making white-collar employment a key pillar of the country’s economic growth.

For the past two decades, 10 million to 15 million Indians working in IT services and the business process outsourcing industry have anchored the “aspirational middle class—buying homes, taking flights, driving consumption,” Bernstein commented. “Gen AI now challenges that template.”

India’s IT sector used to outcompete global peers as the vast talent pool at relatively low cost gave it an edge, experts remarked. But AI has tilted this equation in favor of tech arbitrage, from labor arbitrage earlier. The lack of quality jobs will stress-test the India growth story, which relies on the demographic dividend and domestic consumption.

“Without job creation, India’s consumption-led economy will struggle to grow, limiting investment demand at a time when the export growth-led model is at risk globally,” Shumita Sharma Deveshwar, chief India economist at GlobalData TS Lombard, told CNBC.

“India has struggled to raise the share of manufacturing in the economy to shift labour from farm to factories,” she commented, adding that the AI boom now poses a threat to jobs in both manufacturing and services.

Close to 45% of India’s workforce continues to depend on agriculture, which only contributes 15%–16% of its GDP, according to Bernstein.

Disappearing jobs

In an interview with CNBC-TV18 during the AI Summit earlier this year, Ashwini Vaishnaw, India’s IT minister, acknowledged that disruption to jobs in the tech sector was a “real challenge,” but stressed that the solution was in “upskilling and reskilling the workforce.” The Indian government expects AI to reinvent the country’s IT sector.

“Not all jobs are at risk of being replaced by AI,” stated Alexandra Hermann Prasad, lead economist at Oxford Economics, but added that the major issue was much of the workforce lacked the skills to shift into complementary roles that benefit from AI. The “weak overall education outcomes” play a key contributing role, she added.

But even as AI-driven reskilling accelerates with unclear prospects, jobs in the IT sector are already declining.

IT firm Cognizant on Wednesday noted it had rolled out ‘Project Leap’, a novel program for AI transformation that involves not only workforce reskilling but also job cuts. A report by Indian newspaper Mint stated that up to 4,000 the public could be laid off as part of that AI push.

“Headcount rationalisation is happening across the board,” mentioned Sushovon Nayak, senior research analyst, at Mumbai-based Anand Rathi Institutional Equities, adding that net hiring by India’s top five IT companies dropped by around 7,000 in the financial year ended March 2026.

India’s largest IT firm, Tata Consultancy Services, which laid off 12,000 last July, has plans to hire just 25,000 fresh graduates this year compared to an average of 40,000 recent hires over the last three years.

For the last five years, gross hiring of IT firms averaged around 230,000, but in the financial year ending in March 2026, they added around 170,000, according to Nayak.

Others in the industry also see a clear shift in India’s IT industry, which is moving away from volume hires.

Before AI, India’s relatively low, according to local media reports-cost talent was a key to driving growth in IT companies, but now these firms are focusing on increasing productivity, experts stated.

“FY26 saw a structural reset where companies focused on productivity-led growth rather than large-scale hiring,” Kapil Joshi, chief executive of IT staffing at Quess Corp, told CNBC. “Headcount growth has flattened, even as revenues remain stable,” he commented.

Traditional IT roles are being significantly expanded to include AI capabilities, requiring exposure to large language models, while IT companies are posting fewer entry-level vacancies, as per the data shared by the staffing firm.

As job creation in the IT industry is slows down, experts are not too hopeful that India can generate quality jobs in other sectors to fill the gap.

“Ten-plus years of ‘Make in India’ has not yet triggered a manufacturing renaissance,” Richard Rossow, senior adviser and chair on India and emerging Asia economics at policy think tank CSIS, told CNBC. Much like Bernstein, Rossow agrees that manufacturing is still a “relatively slight part of the economy,” while basic agriculture remains the largest source of employment.

India’s growing gig economy, which offers mostly low-value employment, will not be able to create up for quality jobs in services or manufacturing, experts noted.

Without creating recent pools of quality jobs — or rapidly reskilling its workforce — India risks confronting a more fragile version of its growth story, one where strong headline GDP masks rising unemployment.

Need to know

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Coming up

April 30: India fiscal deficit data as of end-March.

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